Council Offices

Central Local Housing Office

Central Local Housing Office covers, Banister Park, Bedford Place, Belvidere, Bevois, Chapel, Freemantle, Kingsland, Lansdown Hill, Millbank, Newtown, Nicollstown, Northam, and St. Mary's.
023 8083 2211
100F St Mary's Street, St Mary's, Southampton, Hampshire, SO14 1PE
http://www.southampton.gov.uk/living/housing/tenants/lhos.aspx

Charity Commission Direct
0845 3000 218
PO Box 1227, Liverpool, L69 3UG
www.charitycommission.gov.uk

Community Matters
020 7837 7887
12-20 Baron Street, London, N1 9LL
communitymatters@communitymatters.org.uk
www.communitymatters.org.uk

Councill Tax Offices

Council tax is a local government tax collected to help meet the cost of local services. It commenced 1 April 1993 replacing community charge/poll tax. The revenue raised is added to funding supplied by central government to pay for services such as schools, roads, street lighting, libraries, rubbish collection, etc and services provided by the Police and the Fire Brigade. The law which governs council tax is laid down in the Local Government Finance Act 1992 and its subsequent regulations. Council tax is payable on all domestic properties – houses, bungalows, flats, maisonettes, mobile homes and houseboats. The Valuation Office Agency of the Inland Revenue gives each property a ‘band’ depending on its market value as at 1 April 1991. Southampton City Council then sets the charge for each band when the yearly budgets are set. Council tax bills are issued to all properties prior to the start of each new financial year to cover the period 1 April to 31 March with an option to pay the annual charge over 10 monthly instalments. New occupiers are billed throughout the year. Discounts and exemptions may apply according to the number of occupants and the circumstances of the household. Council tax benefit can be claimed by people who are on a low income to help pay the bill.
023 8083 3006
Local Taxation Services, Southampton City Council, Civic Centre, Southampton, Hampshire, SO14 7LD
council.tax@southampton.gov.uk
http://www.southampton.gov.uk/living/counciltax/

Equality and Human Rights Commission
020 3117 0235
3 More London, Riverside Tooley Street, London, SE1 2RG
info@equalityhumanrights.com
www.equalityhumanrights.com

Harefield Local Housing Office

Harefield Local Housing Office covers Harefield estate.
0023 8046 6320
18 Exford Avenue, Harefield, Southampton, Hampshire, SO18 5DJ
http://www.southampton.gov.uk/living/housing/tenants/lhos.aspx

Housing, property, planning and land

Description Availability Cost Staff Responsible Asset Management Plan By Post Free Head of Property Services Building Control - Charges At SCC offices. Free. Website Free Building Control Manager Building Control - Making an Application At SCC offices. Free. Website Free Building Control Manager Building Control Brochure By Post Free Building Control Manager Building Control Handbook By Post Free Building Control Manager Climate Change Strategy Website Free Head of Planning and Sustainability Coastal Defence Policy and guidance - various Website By Post Inspection at SCC offices, free by appointment Web: Free Post: Charge advised on application Head of Planning and Sustainability Current Planning Publications - various Website By Post Web: Free Post: Charge advised on application Head of Planning and Sustainability Design Strategy and Guides - various Website By Post Web: Free Post: Charge advised on application City Design Manager Environmental Assessment - environmental impact assessment and statements At SCC Offices. Free to Inspect. Free Head of Planning and Sustainability Geothermal Energy Scheme - leaflet or poster By Post Free Executive Director for Performance & Management Homeless applications - advice, forms and statistics By Post/Website Free Head of Housing Solutions Housing advice By Post/Website Free Head of Housing Solutions Housing Management - policy documents By Post/Website Free Head of Housing Management Housing Needs Survey - statistics only By post/Website Free Head of Housing Solutions Planning & Rights of Way Panel Website Free Head of Planning and Sustainability Planning Applications - the documentation associated with applications for permission, consent or approval Website By Post Website and at SCC Offices. Information in this area will be made available under the Town and Country Planning Act 1990 Web: Free Post: Charge advised on application Head of Planning and Sustainability Planning Decisions Website Free Head of Planning and Sustainability Planning Register - the consolidated listing of planning applications received by the Council Inspection at SCC Offices. Website Free Head of Planning and Sustainability Plans and documents which comprise the Development Plan Website By Post Web: Free Post: Charge advised on application Head of Planning and Sustainability Preservation Orders, eg tree preservation orders Inspection at SCC Offices. Free Appropriate Head of Service relevant to the service or function or City Information Services Manager Right to Buy Scheme for tenants - application forms and leaflets By Post Free Head of Housing Management Sheltered and Supported accommodation the facilities, support and eligibility By Post Free Head of Housing Management Sustainability policy, guidance, LA21 Website By Post Web: Free Post: Charge advised on application Head of Planning and Sustainability Terrier (Land holdings of the Council) Inspection at SCC offices by appointment. Free Head of Property Services Wedding and Room bookings By Post Free Civic Building Manager
023 8083 3000
General Enquiries, Civic Centre, Southampton, Hampshire, SO14 7LY
enquiries@southampton.gov.uk
http://www.southampton.gov.uk/council-partners/accesstoinfo/foi/classes/housing-property-planning.as

Licences, registrations and notifications
023 8083 3000
General Enquiries, Civic Centre, Southampton, Hampshire, SO14 7LY
environmental.health@southampton.gov.uk
http://www.southampton.gov.uk/business/licensing/

Licensing, Southampton City Council
023 8083 4209
Southbrook Rise, 4-8 Millbrook Road East, Southampton, SO15 1YG
www.southampton.gov.uk/licensing

Lordshill Local Housing Office

Lordshill Local Housing Office covers Aldermoor, Hollybrook, Lordshill and Lordswood.
023 8078 9344
Lordshill Local Housing Office, Lordshill Centre East, Lordshill, Southampton, Hampshire, SO16 8PB
http://www.southampton.gov.uk/living/housing/tenants/lhos.aspx

Maybush Local Housing Office

Maybush Local Housing Office covers Maybush estate.
023 8078 8815
43-45 Irving Road, Maybush, Southampton, Hampshire, SO16 4EG
http://www.southampton.gov.uk/living/housing/tenants/lhos.aspx

Millbrook Local Housing Office

Millbrook Local Housing Office cover, Millbrook and Redbridge
81 Cumbrian Way, Millbrook, Southampton, Hampshire, SO16 4AT
http://www.southampton.gov.uk/living/housing/tenants/lhos.aspx

Peartree and Sholing Local Housing Office

Peartree and Sholing office covers Botany Bay, Itchen, Merryoak, Peartree, Peartree Green, Pleasant View, Sholing and Sholing Common.
023 8044 2604
Portsmouth Road, Woolston, Southampton, Hampshire, SO19 9BX
http://www.southampton.gov.uk/living/housing/tenants/lhos.aspx

Recycling, Southampton City Council
0800 5 19 19 19
Gateway, Southampton City Council, Civic Centre, Southampton, Hampshire, SO14 7LY
actionline@southampton.gov.uk
www.southampton.gov.uk/environment/rubbishandrecycling

Shirley Local Housing Office

Shirley Local Housing Office covers, Coxford, Shirley, Shirley Warren and Upper Shirley.
023 8078 9344
Redcar Street, Shirley, Southampton, Hampshire, SO15 5LL
http://www.southampton.gov.uk/living/housing/tenants/lhos.aspx

Southampton City Council Community Living

These pages show how the Council supports and improves Southampton's communities and what's out there for you. You'll find information for and about community groups and projects, and how you can get involved to help us improve your community. A community is not just a group of people who live in a particular area but who also have common interests and/or cultural heritage. It's your community, find out more about it.
023 8083 2053
Active Communities, Southampton City Council, Civic Centre, Southampton, Hampshire, SO14 7LY
communities@southampton.gov.uk
http://www.southampton.gov.uk/living/comliving/

Southampton City Council Housing Benefit

Housing benefit is a national welfare benefit, which helps people on a low income pay their rent. Housing benefit is a means tested benefit, which means that when we work out your benefit we have to take into account your income, savings and investments. The composition of your household is also taken into account. Local councils run the housing benefit scheme using Government rules. You can get housing benefit (sometimes called rent rebate or rent allowance) if you rent your home from the council, from a housing association (sometimes called a registered social landlord) or from a private landlord. Housing benefit can only be paid on the actual rent that is charged. Some service charges, such as shared cleaning or gardening, can also be paid, but personal services, such as a separate garage or washing cannot. However, if you qualify for housing benefit under the Local housing allowance scheme personal services, such as washing, water rates and heating are taken into account in the calculation of entitlement.
023 8083 2031
Benefit Services, Southampton City Council, Civic Centre, Southampton, Hampshire, SO14 7LY
benefit.services@southampton.gov.uk
http://www.southampton.gov.uk/living/benefits/housingbenefit/

Southampton Councill Benefits Service

The benefit service is responsible for the administration and payment of housing benefit for local authority and housing association tenants, local housing allowance for private tenants, and for council tax benefit. In addition, using the information provided, our benefit officers are able to advise whether there is a potential entitlement to other state benefits. The service is based in the city centre, working with other departments and agencies to ensure maximum take up of benefits. If you would like more information about other state benefits details can be found on the Direct Gov web site.
023 8083 2166
Gateway, Civic Centre, Southampton, Hampshire, SO14 7LY
gateway@southampton.gov.uk
http://www.southampton.gov.uk/living/benefits/

Southampton Revenue and Customs
02380 204253
8th Floor, Queens Keep, 1 to 4 Cumberland Place, Southampton, Hampshire, SO15 2UN
www.hmrc.gov.uk/randd/special-units.htm

Southampton Voluntary Service (SVS)
023 8022 8291
The Voluntary Action Centre, Kingsland Square, St Mary Street, Southampton, Hampshire, SO14 1NW
information@southamptonvs.org.uk
www.southamptonvs.org.uk

Swaythling Local Housing Office

Swaythling Local Housing Office covers, Bassett, Bassett Green, Hampton Park, Highfield, Portswood, St. Deny's, Swaythling and Westwood Park.
023 8058 5564
Parkville Road, Swaythling, Southampton, Hampshire, So16 2JA
http://www.southampton.gov.uk/living/housing/tenants/lhos.aspx

The National Council for Voluntary Organisations (
0800 2 798 798
Regent's Wharf, 8 All Saints Street, London, N1 9RL
helpdesk@askncvo.org.uk
www.ncvo-vol.org.uk

Thornhill Local Housing Office

Thornhill Local Housing Office covers, Hightown and Thornhill.
0)23 8042 0520
Tatwin Crescent, Thornhill, Southampton, Hampshire, SO19 6JT
http://www.southampton.gov.uk/living/housing/tenants/lhos.aspx

Townhill Park Local Housing Office

Townhill Park Local Housing Office covers, Bitterne, Bitterne Park, Midanbury and Townhill Park.
023 8058 6888
121-123 Meggeson Avenue, Townhill Park, Southampton, Hampshire, SO18 2FN
http://www.southampton.gov.uk/living/housing/tenants/lhos.aspx

Training for Work in Communities (TWICS)
023 8067 1111
284 Burgess Road, Swaythling, Southampton, Hampshire, SO16 3BE
info@twics.org.uk
www.twics.org.uk

Weston Local Housing Office

Weston Local Housing Office covers, Weston and Woolston.
023 8042 0670
72 Weston Lane, Weston, Southampton, Hampshire, SO19 9GR
http://www.southampton.gov.uk/living/housing/tenants/lhos.aspx